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Arcanflows

Administration

Manage your organization, users, and security

Manage your Arcanflows organization, users, and security settings.

Administration Overview

The administration section allows you to:

  • Manage users and teams
  • Configure roles and permissions
  • Set up security policies
  • Monitor system activity
  • Configure organization settings

User Management

Inviting Users

  1. Go to Settings > Users
  2. Click Invite User
  3. Enter email address and select role
  4. User receives invitation email
  5. User creates account and joins your organization

User Roles

Arcanflows provides predefined roles:

RoleDescriptionKey Permissions
Tenant AdminFull accessAll operations
Agent DeveloperBuild & deployCreate agents, workflows, forms
Agent UserUse agentsChat, view results
ViewerRead-onlyView dashboards, logs

Deactivating Users

  1. Go to Settings > Users
  2. Find the user to deactivate
  3. Click the actions menu (...)
  4. Select Deactivate

Deactivated users cannot log in but their data is preserved.

Team Management

Creating Teams

Organize users into teams for better collaboration:

  1. Go to Settings > Teams
  2. Click Create Team
  3. Enter team name and description
  4. Add team members
  5. Assign team permissions

Team Permissions

Teams can be granted access to:

  • Specific agents
  • Specific workflows
  • Specific forms
  • Specific credentials

Security Settings

API Key Management

Manage API keys for programmatic access:

  1. Go to Settings > API Keys
  2. Click Create API Key
  3. Name the key and select scopes
  4. Copy and securely store the key

Best Practices:

  • Use descriptive names
  • Grant minimum required permissions
  • Rotate keys periodically
  • Delete unused keys

Credentials Vault

Securely store third-party credentials:

  • API keys for external services
  • OAuth tokens
  • Database connection strings
  • SMTP credentials

All credentials are encrypted with AES-256.

Audit Logs

Monitor all system activity:

  1. Go to Activity > Audit Logs
  2. Filter by user, action, or date
  3. Export logs for compliance

Logged events include:

  • User logins
  • Resource creation/modification
  • API key usage
  • Credential access

Organization Settings

General Settings

Configure organization-wide settings:

  • Organization name
  • Default timezone
  • Date format preferences
  • Email notification settings

Branding (Enterprise)

Customize the interface with your brand:

  • Logo
  • Colors
  • Custom domain
  • Email templates

Data Retention

Configure how long data is kept:

  • Conversation logs
  • Execution history
  • Audit logs
  • Deleted resources

Security Best Practices

Access Control

  1. Principle of Least Privilege

    • Grant minimum required permissions
    • Use specific roles rather than admin
  2. Regular Review

    • Audit user access quarterly
    • Remove inactive users
    • Rotate API keys annually
  3. Multi-Factor Authentication

    • Require MFA for all users
    • Use TOTP or hardware keys

Data Protection

  1. Credential Security

    • Use the credentials vault
    • Never hardcode secrets
    • Rotate credentials regularly
  2. Network Security

    • IP allowlisting (Enterprise)
    • VPN integration (Enterprise)
  3. Compliance

    • Regular security audits
    • SOC 2 compliance (Enterprise)
    • GDPR tools available

Monitoring & Alerts

System Health

Monitor platform health:

  • API response times
  • Error rates
  • Resource utilization
  • Service status

Usage Metrics

Track organization usage:

  • Active users
  • Messages processed
  • Workflow executions
  • Storage used

Alerting

Configure alerts for:

  • Error rate thresholds
  • Usage limits approaching
  • Security events
  • System issues

Enterprise Features

Enterprise plans include additional administration features:

  • SSO Integration: Okta, Azure AD, SAML
  • Custom Domains: Use your own domain
  • Advanced Audit: Extended log retention
  • Compliance: SOC 2, HIPAA support
  • Support: Dedicated account manager
  • SLA: Guaranteed uptime

Next Steps